VITI Special Report: Why Your Million-Dollar ITSM Tool is Just a Dumb UI (And How BIGF Tames Them All)
By VITI Tech Desk We sat down with Erkki Laine, an IT veteran with 30 years in the trenches and the architect behind the Business Impact Governance Framework (BIGF). While organizations are burning millions migrating from Jira to ServiceNow to Efecte in hopes of finally fixing their broken processes and compliance gaps, Laine leans back and delivers a brutal reality check. VITI: Erkki, everywhere we look, companies are pouring money into new ITSM platforms. They want automation, they want DORA c
🎯 Vulnerability: Web Security Vulnerability
💡 Defense Fix: Implement strict input validation, contextual output encoding, and enforce least-privilege authorization controls.